Summary

Medication non-adherence remains one of the most significant—and preventable—drivers of poor health outcomes across the world. Despite medical advances, many patients face barriers such as cost, regimen complexity, low health literacy, intentional decisions, or behavioural challenges that interrupt consistent medication use [1,4,6,7,8]. The result is poorer disease control, increased mortality, and an estimated USD $528.4 billion in avoidable costs annually in the United States alone [1]. 

Adherence improves most when patients receive practical, system-level support

Across this microsite, we have explored why non-adherence happens, how it is measured, and the impact it has on both individual patients and the broader health system. A clear pattern has emerged: adherence improves most when patients receive practical, system-level support—particularly through pharmacy-led services and evidence-based adherence packaging solutions.

What the Evidence Shows

Decades of data across meta-analyses, randomized trials, real-world studies, and economic modelling demonstrate that blister and calendar packaging are among the most effective tools for improving medication adherence [14,15,16,17,18,19,21,22,24–31]. 

Across conditions and populations, blister packaging consistently: 

  • Increases adherence and reduces missed doses 

  • Improves persistence with long-term therapy 

  • Enhances patient confidence, independence, and routine management 

  • Reduces medication errors, especially in older adults and those with cognitive impairment 

  • Delivers measurable clinical improvements (e.g., blood pressure, HbA1c, LDL-C) 

  • Lowers emergency visits, hospitalizations, and total healthcare spending 

Impact varies by population,

but blister packaging reliably outperforms vial dispensing and simple pill organizers—particularly when professionally prepared, calendarized, or paired with pharmacist follow-up [14,19,22]. 

 

Why This Matters

Improving adherence is one of the highest-value opportunities in healthcare. Even modest increases in adherence lead to better outcomes, safer transitions, fewer complications, and reduced overall system costs [9,11]. 

Adherence packaging stands out because it is: 

  • Simple and intuitive 

  • Low-cost and scalable 

  • Proven in diverse conditions 

  • Effective in high-need and underserved patient groups 

  • Compatible with automation and digital technologies 

Together, these qualities make blister packaging a practical, evidence-backed intervention that strengthens both patient outcomes and health system performance. 

Jones Healthcare Group: Over a Century of Innovation in Medication Management

For more than 140 years, Jones Healthcare Group has been a trusted partner to leading pharmacy chains, independent pharmacies, long-term care facilities, and hospitals worldwide—supporting safer, more efficient medication management through innovation in packaging and automation. 

Eco-Friendly, Patient-Centred Blister Packaging

Jones’ adherence packaging solutions are designed around patient safety, pharmacy workflow, and sustainability: 

  • Recyclable card stock and bio-based recyclable plastics – formats are developed using a recyclable-first design philosophy aligned with evolving sustainability expectations in healthcare systems. 

  • Compatible with both manual and automated filling systems 

  • Clear, intuitive graphics for safe patient use 

  • Available in multiple formats and blister sizes for unit- or multi-dose dispensing 

As pharmacies take on more responsibilities—from vaccinations to expanded medication counselling—Jones adherence packaging helps streamline workflow, improve sealing quality, support synchronization, and free up time for direct patient care. 

Leading the Digital Packaging Revolution

Jones is at the forefront of connected adherence technologies through the CpaX™ Medication Adherence Platform, offering two intelligent blister solutions: 

The CpaX™ Connected Medication Adherence Platform offers two types of intelligent blister packs.

  1. Electronic Adherence Card

    Uses printed conductive electronics to detect when each blister cavity is opened or closed, transmitting dose-level adherence data through a small reusable device.

  2. NFC-Connected Adherence Card

    Uses NFC/RFID technology to interact with a patient’s smartphone—enabling refill prompts, educational content, dose confirmation, and real-time adherence reporting. 

A University of Waterloo study found that Jones’ electronic adherence card was easy to use and provided meaningful support and reassurance for older adults managing chronic conditions [16]. 

Partner With Jones 

Whether you’re seeking eco-friendly blister packs, pharmacy automation–ready packaging, or cutting-edge connected adherence technology, Jones Healthcare Group offers solutions that align with the evidence presented throughout this microsite—and help pharmacies deliver safer, more consistent medication management. 

Looking for more?

Explore our medication management solutions or connect with our team to find the right approach for your pharmacy.

Explore Adherence Solutions
 
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